Shipping Policy

At Affirmed By Faith 31 , we offer a variety of products. Some items are custom-made and shipped directly by us, while other items may be fulfilled and shipped by third-party suppliers.

Please read the shipping information carefully before placing your order.

Custom Orders

Custom, personalized, and made-to-order items are created specifically for you.

Because these items require design, preparation, and production time, processing times may vary depending on the product and current order volume.

Most custom orders will be processed and shipped within:

5-10 business days (dependent on order size)

Once your custom order has shipped, you will receive tracking information by email when available.

Please make sure all personalization details, photos, names, spelling, dates, colors, and shipping information are correct before submitting your order. We are not responsible for delays caused by incorrect or incomplete customer information.

Dropshipped / Supplier-Fulfilled Items

Some items in our store are fulfilled and shipped directly from third-party suppliers or manufacturers.

These items are not shipped directly by us and may have different processing times, shipping times, packaging, and delivery estimates.

Supplier-fulfilled items may ship separately from custom items or other products in your order.

Because these products are shipped by third-party suppliers, shipping times may vary depending on the supplier, product availability, carrier delays, holidays, weather, or other factors outside of our control.

Multiple Shipments

If your order includes both custom items and supplier-fulfilled items, your products may arrive in separate packages and at different times.

You may receive more than one tracking number depending on how your items are fulfilled.

Shipping Times

Estimated shipping times are not guaranteed.

Shipping times may vary due to:

Product processing time
Custom production time
Supplier fulfillment time
Shipping carrier delays
Weather delays
Holidays
Incorrect or incomplete shipping addresses
High order volume

We do our best to provide accurate shipping information, but once an order is with the shipping carrier or supplier, delivery times are outside of our direct control.

Shipping Address

Please make sure your shipping address is correct before placing your order.

We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If an order is returned due to an incorrect address, additional shipping charges may apply to reship the order.

Lost, Delayed, or Stolen Packages

Once tracking shows that an order has been shipped or delivered, we are not responsible for carrier delays, lost packages, or stolen packages.

If your package is marked as delivered but you did not receive it, please first check with:

Your local post office or shipping carrier
Neighbors or household members
Your mailbox, porch, office, or package area

You may also contact us by email, and we will do our best to help point you in the right direction.

Damaged Items

If your item arrives damaged, please contact us within 3 days of delivery by email at:

Affirmedbyfaith31@gmail.com

Please include:

Your order number
A description of the damage
Clear photos of the item
Photos of the packaging

We will review the issue and determine the best next step.

International Shipping

At this time, we currently ship to:

United States only / United States

Email Communication

All shipping questions and order concerns are handled by email only.

Please contact us at:

Affirmedbyfaith31@gmail.com

We do not offer phone support at this time.

Contact Us

For shipping questions, order concerns, or tracking questions, please email:

Affirmedbyfaith31@gmail.com